« Home | Next: Apple's iPod Nano a holiday hit »
| Next: Citrix's application firewall plan »
| Next: Study: Search Now Second Among Web Tasks »
| Next: CNN: Home of future happening now »
| Next: Opinion: So Why Do We Need Skype, Anyway? »
| Next: Can You Hear Me? Vendors Beef Up Voice Over Wi-Fi ... »
| Next: Skype: Enterprise Not Job Number One »
| Next: I've been told that my internet speed has been upg... »
| Next: Q: What is the fastest speed that DSL connections ... »


Some things change over the years, and some are exactly the same

Some things change over the years, and some are exactly the same: "November 19, 2005By Charles MathewsonThe biggest sources of complaints for Americans are the government, the cable company and the phone company. Their bigness makes it nearly impossible to satisfy customers. Without their bigness, they have no business.Ma Bell, Baby Bell, Nynex, Verizon. The name changes. It's still the Phone Company. Generations of corporate conditioning have made us all humbled by the telecommunication giant.For those of you too young to know, or too old to remember, The Bell System had a vise grip on its customers. The Phone Company (the name popularized in the great anti-hero flick 'The President's Analyst') owned the lines, the switchboards and the telephones it installed in homes. "


Post a Comment

<< Home

Google This